Privacy Policy

01Information We Collect

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Vehicle year, make, and model
• Service address
• Billing address (if applicable)
• Photos of your vehicle that you submit
• Appointment preferences
• Messages you send through our contact forms, text messages, email, or social media

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source
• General location information

03How We Use Your Information

We use your information to:

• Provide detailing services
• Schedule appointments
• Respond to quote requests
• Communicate regarding your appointments
• Send appointment reminders
• Process payments
• Improve our website and customer experience
• Prevent fraud and unauthorized activity
• Maintain business records
• Comply with legal obligations
• Send promotions or special offers if you choose to receive them

04Text Messages and Phone Calls

If you provide your phone number, you consent to receiving calls and text messages related to:

• Appointment confirmations
• Appointment reminders
• Service updates
• Quote follow-ups
• Customer support
• Promotional offers (where permitted by law)

Message and data rates may apply. You may opt out of marketing messages at any time by replying STOP.

05Email Communications

If you provide your email address, we may send:

• Appointment confirmations
• Receipts
• Service updates
• Promotional emails
• Seasonal discounts
• Business announcements

You may unsubscribe from promotional emails at any time.

06Payment Information

Payments may be processed through secure third-party payment providers. We do not intentionally store complete credit or debit card information on our own servers.

07Vehicle Information

We collect vehicle information to accurately prepare quotes and perform services. This may include:

• Year
• Make
• Model
• Vehicle condition
• Photos
• Service history with TK Mobile Detailing

08Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Measure advertising performance
• Enhance user experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

09Third-Party Services

We may use trusted third-party providers to help operate our business, including providers for:

• Website hosting
• Scheduling
• Payment processing
• Email marketing
• Analytics
• Customer communication
• Advertising
• Customer relationship management (CRM)

These providers only receive information necessary to perform services on our behalf.

10Advertising

We may use online advertising platforms to display advertisements to users who have visited our website or interacted with our business.

Advertising platforms may use cookies or similar technologies to personalize advertisements based on your browsing activity.

11Information Sharing

We do not sell your personal information.

We may share information only when necessary:

• With payment processors
• With service providers working on our behalf
• To comply with legal obligations
• To protect our legal rights
• During a business transfer such as a merger or sale

12Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13Data Retention

We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal requirements

When no longer needed, information is securely deleted or anonymized where appropriate.

14Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your data
• Object to certain processing activities
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

15Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

16Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

17Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes become effective immediately upon posting the updated policy on this page. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

18Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.