Mobile Detailing
TK Detailing — Mobile Car Detailing
These Terms & Conditions explain how we work and what you can expect when you book with TK Detailing. By scheduling a service with us, you agree to the terms below. We keep things simple, fair, and straightforward.
When you book with us, you are responsible for providing accurate contact information, vehicle details (year, make, model, size and condition), and the exact service location. Inaccurate information can cause delays, price changes, or a missed appointment. Please let us know as early as possible if any details change.
A deposit may be required to secure certain appointments, larger services, or travel outside our normal service area. Deposits are applied toward the final price of your service and are subject to the cancellation and rescheduling policy below.
We ask for at least 24 hours' notice if you need to cancel or reschedule so we can offer the time slot to another customer. Cancellations made with less than 24 hours' notice, or no-shows where we arrive and the vehicle is unavailable, may result in loss of the deposit or a reasonable trip fee. We understand emergencies happen — just reach out and we will work with you.
As a mobile detailing business, we work outdoors. Severe weather, extreme temperatures, high winds, snow, rain, or any unsafe working conditions may require us to reschedule. If we need to reschedule for weather, you will not be charged a cancellation fee and we will offer you the next available time.
Prices listed or quoted are starting estimates. Final pricing may vary based on vehicle size and overall condition, including excessive dirt, stains, pet hair, trash, sand, mud, spills, mold, or heavy soiling that requires additional time, product, or labor. We will always review the vehicle and confirm pricing with you before starting.
We use professional products and techniques and we work hard to get the best possible result. However, we cannot guarantee complete removal of every stain, odor, scratch, swirl mark, water spot, oxidation, or other pre-existing damage. Some conditions are permanent or require paint or upholstery repair beyond the scope of detailing.
Please remove all valuables, cash, electronics, documents, and personal belongings from your vehicle before your appointment. TK Detailing is not responsible for items left inside the vehicle. Any items we find will be left in the vehicle, typically in the center console or glove box.
You must provide reasonable access to the vehicle and a safe, legal place for us to work — a driveway, parking space, or similar area with enough room to move around the vehicle and open the doors. Please make sure keys are available if the vehicle needs to be started or moved.
Our vehicle is equipped to work independently for most services. For some larger or heavily soiled jobs, access to a standard water spigot and/or a 110V electrical outlet may be requested. If water or power is not available at your location, please let us know when booking so we can plan accordingly.
Detailing improves the condition and appearance of a vehicle, but it is not a repair or restoration service. Certain stains, odors, burns, tears, deep scratches, clear coat failure, oxidation, hard water etching, and other imperfections may not be fully correctable. We will let you know honestly what we can and cannot achieve.
Payment is due in full upon completion of the service unless other arrangements have been made in advance. We accept cash, major credit and debit cards, and common digital payment methods. Deposits paid at booking are credited toward your final total.
Any service or charge beyond what was originally booked will be communicated to you and approved before the additional work is performed, whenever reasonably possible. You will never be surprised by a charge you did not agree to.
Your satisfaction matters to us. If you have any concerns about completed work, please contact us within 48 hours of your appointment so we can review the issue and, when appropriate, correct it at no additional charge. We are always happy to make things right.
TK Detailing carries out all work with reasonable care. We are not liable for pre-existing damage, wear, mechanical or electrical issues, aftermarket or improperly installed parts, failing clear coat, loose trim or emblems, or for personal belongings left inside the vehicle. Any claim of damage must be reported to us before we leave the service location or immediately upon discovery, and our liability is limited to the cost of the service provided.
We reserve the right to refuse, pause, or stop a service if the vehicle or service location presents an unsafe, unsanitary, or hazardous condition, or if a customer behaves in an unsafe or disrespectful manner. In these cases, charges may apply for work already completed.
Program description: TK Detailing uses SMS messaging to communicate with customers regarding appointment confirmations, appointment reminders, scheduling, service updates, customer questions, estimates, and occasional promotional offers and discounts. Opt-out: You can cancel SMS messages at any time by replying STOP. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again. Rejoining: If you would like to receive messages again after opting out, you may opt in again through our website or by contacting TK Detailing. Help: For help, reply HELP to any message or contact TK Detailing using the contact information listed on our website. Message frequency: Message frequency varies depending on your interactions with TK Detailing, including appointments, service updates, and promotional communications. Message and data rates: Message and data rates may apply depending on your mobile carrier and phone plan. Carrier disclaimer: Carriers are not liable for delayed or undelivered messages. Age requirement: By opting into SMS communications, you confirm that you are at least 18 years old. Consent to receive text messages is optional and is never a condition of purchase or of booking a service.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Any information you share with us is handled according to our Privacy Policy, which explains how we collect and use your information, including SMS-related information. We do not sell or rent your personal information.
TK Detailing may update these Terms & Conditions from time to time. The most current version will always be posted on this page, and continued use of our services means you accept the updated terms.
Please review our Privacy Policy to understand how we collect and use your information, including information related to SMS messaging.
Thank you for choosing TK Detailing. We appreciate your business and look forward to taking care of your vehicle.